FAILURE :Email Settings saved successfully. But error occured while trying to check connection with mail server - Problem connecting to mailbox
Using exchange 2007 and service desk 7022.
Do you get this error
FAILURE :Email Settings saved successfully. But error occured while trying to check connection with mail server - Problem connecting to mailbox. During or after a migration to exchange 2007.
Go to the exchange server and then exchange management console, then server configuration, client access. then right click on imap4 properties, then authentication. select plain text logon. (first Choise).
then restart the imap service in exchange. that should do it