Failing to Upgade Service desk plus 9233 to 9300

Failing to Upgade Service desk plus 9233 to 9300

Hi Team,

Please urgent assist am failing to upgrade service desk plus 9233 to 9300, During the upgrade it extract all the file fine but in the mid it failed.  I raised this before with Service desk team and someone advise me this could be problem on the server it self and he advise  to create dump server for testing. I did as he advice and manage to upgrade successful on the dump server but the same file failed again on production environment.

my number. +255 22 2196 6478

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