Hi Team,
Please urgent assist am failing to upgrade service desk plus 9233 to 9300, During the upgrade it extract all the file fine but in the mid it failed. I raised this before with Service desk team and someone advise me this could be problem on the server it self and he advise to create dump server for testing. I did as he advice and manage to upgrade successful on the dump server but the same file failed again on production environment.
my number. +255 22 2196 6478