Hello, I am having a problem while scanning virtual machines with the agent:
FAILED : Scan is taking longer than usual. Please check back later.
1) agent is installed on the virtual machine
2) services are running
3) The server where Servicedesk is installed and the virtual machine where the agent stands see each other over the network (I checked it via ping and telnet)
4) This problem occurs on Linux OS, but not on all.
Maybe someone faced this problem?