I'm seeing this error message flooding our domain controllers under the security logs about 2-3 seconds.
Pre-authentication failed: User Name: Helpdesk User ID: Domain1\Helpdesk Service Name: krbtgt/Domain1.COM Pre-Authentication Type: 0x0 Failure Code: 0x19 Client Address: 10.121.1.12
10.121.1.12 is our helpdesk server. We're using Active Directory authentication (NOT pass through) for technicians and requesters and that's working. The email fetching is working fine too so I can't think of what would be causing these errors. Any thoughts?