Facing two issue in service desk plus version 8.1.0 Build 8107

Facing two issue in service desk plus version 8.1.0 Build 8107

Problem 1: I am unable to take schedule backup since a month i just notice today that backup is not created ... As it was working fine earlier.


Problem 2: My resolved request not automatically closed after 2 days as it was closed earlier after 2 days.


waiting for your reply.


Regards
MAJ

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