Hi Pitstop Community,

I am trying to extract notes from a ticket in a reader friendly format.

I have used an online powershell script from pitstop to extract certain parts of request, construct an email with HTML and then send this to a distribution list.

Extracting the request details is straight forward (some example) as below but I cannot find notes.

#Add Request fields values as needed
$ticket = $obj.request.WORKORDERID             #Request ID

$notes = $obj.request.NOTES                              #Notes

#Email message body [HTML]

$body = @"

      <tr>
         <td><b><font size="3" face="Calibri, Verdana, Arial, sans-serif">Request ID:</font></b></td>
         <td colspan="6"><font face="Calibri, Verdana, Arial, sans-serif" size="3">$ticket</font></td>
      </tr>

      <tr>
         <td><b><font size="3" face="Calibri, Verdana, Arial, sans-serif">Notes</font></b></td>
         <td colspan="6"><font face="Calibri, Verdana, Arial, sans-serif" size="3">$notes</font></td>
      </tr>

"@

How can I extract the notes as a string and then write to my HTML table?

Thank you.