One of our departments has to move to separate instance of ServiceDesk (because of audit requirements) and as they need only request processing we installed standart version of SDP, but stuck on a step of export:
There is a difference in SDP version (enterprise and standart) and these 2 instances are installed on same server, so I am not sure if we can use backup/restore method for export from one instance to another.
But we also can't use simple way with xls import because of attachments and conversation.
Please, advise me another one or better method of export.