Export, Backup old tickets
Hi all,
We have migrated 6 of our 7 teams off ServiceDesk Plus onto a new platform. To free up space on the server I'd like to back up their old tickets into one file. How can I run a backup for only certain templates so I can offload their old information?
thanks,
David
We have migrated 6 of our 7 teams off ServiceDesk Plus onto a new platform. To free up space on the server I'd like to back up their old tickets into one file. How can I run a backup for only certain templates so I can offload their old information?
thanks,
David
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dlambros
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