Expanding on the Ageing Report for In Progress Reports
Hi, Could you please explain on how I could expand on the Ageing Report for in Progress?
I would like the following.
Technician Name: Tech 1
0 – 30 days (2 Tickets)
Ticket 1
Ticket 2
31-45 days (4 Tickets)
Ticket 1
Ticket 2
Ticket 3
Ticket 4
We are using SDP version
12.0 Build 12007 and Advanced Analytics version 5.0.5 Build Number: 5050
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