Expand Resource Functionality in Service Request

Expand Resource Functionality in Service Request

The resources in Service Requests are awesome. However, there are some additions that would make them even better by having the ability to:

1. Organize Resources where you have added multiple resources. If we add a new resource, we may want to move it ahead of existing resources.

2. Organize resource questions.  Essentially the same as number one.  In order to help with the flow of questions for users, it would be create to allow us to organize the questions just like you can in for tasks attached to a service template.

3.  Disable a question.  A question may no longer be relevant for new requests, but we want to be able to see it on previous requests.

                New to ADSelfService Plus?