Existing Solution does not upload correct file
We are using version 7504 and are having a problem with our Solutions database. I have some Solutions that need to be updated. All of our Solutions have attachments. My process is: I browse to the Solution and click Edit. I delete the attached file and click Save and Approve. I then click Edit and browse to load the new, updated file, then click Save and Approve. When I view the newly-attached file, it is the same as the old file. This has happened with solutions that have a .doc (Word) attachment and with ones that have a .pdf attachment. The files are located in different folders on our network and two technicians have tested this with the same results. Any ideas? Thank you.