exchange + smtp
Hi
I have a problem with sending smtp in SDplus via an exchange server, my server uses authentication and ssl. I enable authentication in the SMTP configuration in SDplus and does not work,I sending the log to help explain.
[09:22:06:703]|[08-03-2009]|[com.adventnet.servicedesk.notification.util.NotificationFactory]|[INFO]|[33]|: Into send mail notification
toAddress :
jmf@mydomain.com
ccAddress :
contentType : text/html|
[09:22:06:703]|[08-03-2009]|[com.adventnet.servicedesk.notification.util.NotificationFactory]|[INFO]|[33]|: F_ADD : queueId : 0|
[09:22:06:750]|[08-03-2009]|[com.adventnet.servicedesk.notification.util.NotificationFactory]|[INFO]|[33]|: F_NAME : fromName : null|
[09:22:06:750]|[08-03-2009]|[com.adventnet.servicedesk.notification.util.NotificationFactory]|[INFO]|[33]|: F_ADD : fromAddres : null|
[09:22:06:750]|[08-03-2009]|[com.adventnet.servicedesk.common.MailUtilities]|[INFO]|[33]|: Is SMTP Authentication Required : true|
[09:22:06:750]|[08-03-2009]|[com.adventnet.servicedesk.security.Encoder]|[INFO]|[33]|: Deconvertor called.|
[09:22:06:750]|[08-03-2009]|[com.adventnet.servicedesk.notification.util.NotificationFactory]|[INFO]|[33]|: DESC at start of processing is : Requester : monitoreo<br />Due by time : -<br />Category : <br />Description : Ping is Down at least 5 min on Router: 192.168.13.3 (192.168.13.3).<br /><br />Details:<br />Monitors that are down include: Ping<br />Monitors that are up include: <br /><br />Notes on this device (from device property page):<br />Added from Discovery on Thu May 28 11:46:22 2009<br /><br /><br /><br /><br /><br />BV 13.2<br /><br />###<br />----------------------------------------<br />This mail was sent on July 30, 2009 at 06:01:58 PM<br />Ipswitch WhatsUp Gold<br /><br /><br /><br />Click for details : <a href="https://mic-tst-tck-01:443/WorkOrder.do?woMode=viewWO&woID=404">
https://mic-tst-tck-01:443/WorkOrder.do?woMode=viewWO&woID=404</a><br /><br />|
[09:22:06:750]|[08-03-2009]|[com.adventnet.servicedesk.notification.util.NotificationFactory]|[INFO]|[33]|: fileAttachments : [../binAttachmentsNotifications4]|
[09:22:06:750]|[08-03-2009]|[com.adventnet.servicedesk.notification.util.NotificationFactory]|[INFO]|[33]|: file.exists() : false file.isFile() : false|
[09:22:06:750]|[08-03-2009]|[com.adventnet.servicedesk.notification.util.NotificationFactory]|[INFO]|[33]|: The contenttype has been set in the message|
[09:22:06:750]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|: IRT is not null so setting it to mess obj|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|: javax.mail.SendFailedException: Invalid Addresses;
nested exception is:
com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for
jmf@mydomain.com
|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1196)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:584)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at javax.mail.Transport.send0(Transport.java:169)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at javax.mail.Transport.send(Transport.java:98)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.adventnet.servicedesk.notification.util.NotificationFactory.sendMailNotification(NotificationFactory.java:1069)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.adventnet.servicedesk.notification.util.NotificationFactory.sendMailNotification(NotificationFactory.java:644)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.adventnet.servicedesk.notification.action.SDNotifyAction.execute(SDNotifyAction.java:310)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:90)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:112)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:284)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at java.lang.Thread.run(Unknown Source)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|: Caused by: com.sun.mail.smtp.SMTPAddressFailedException: 550 5.7.1 Unable to relay for
jmf@mydomain.com
|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1047)|
[09:22:08:171]|[08-03-2009]|[SYSOUT]|[INFO]|[33]|:
... 59 more|
[09:22:08:171]|[08-03-2009]|[com.adventnet.servicedesk.notification.action.SDNotifyAction]|[SEVERE]|[33]|: Exception while trying to send notification for Request ID : 404|com.adventnet.servicedesk.ServiceDeskException: Mail sending failed.