Exception while trying to send notification (Email)
We were using Manage engine Servicedesk Plus for quite long time with 9.2 version, I have upgraded this step by step as recommended now we are using build version 10.5. But after upgrade email notification is not working for any incident ticket create/resolve/close & email from ticket is also not working. Getting error has "Exception while trying to send notification for the request." I have configured it correctly on outgoing email settings but still it's not working. Need you assistance to solve this, please help us to resolve it ASAP.