I am trying to get the UpdateRequest API to work in Servicedesk Plus (Build 8.0.7) using the Servlet API. I have the AddRequest API working fine but am striggling with the Update Request.

 

The URL I am subnmitting is:

" http://localhost:8085/servlets/RequestServlet? fetching &workOrderId=116&resolution=Job Completed&technician=technician1&username=technician1&password=pa55w0rd&operation=UpdateRequest"

 

The message I am getting is Failure: workOrderId cannot be empty

 

Can someone point me in the right direction?

 

Thanks.