Everything You Need to Know About ITSM Analytics: Industry Insight 2016

Everything You Need to Know About ITSM Analytics: Industry Insight 2016

Recently, ManageEngine Analytics Plus conducted a survey of 160 ServiceDesk Plus customers to understand what they want from an analytics solution when it comes to deriving insights from their service desk data.

Here are the results:  http://ow.ly/FYT9304Hcrd

Full press release:  http://ow.ly/d29m305xuyR


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