EventLogAanalyzer Agent issue

EventLogAanalyzer Agent issue

I am trying to get the eventlog analyzer agent to work on one of our servers in the DMZ. Here is what I have done and what is happening.
 
1. Tried to install client thru the web interface and it failed, this was expected because of ports not being open to the DMZ. I clicked "Download" and manually installed the agent on the server in the DMZ.
      NOTE: Port 8400 is open in the firewall between both the Agent machine and the EventLogAnalyzer Server.
      
2. After manually setting up the "Agent" on the server in the DMZ i still get nothing in the EventLog Server. I watched the data on a sniffer from both boxes and data is going back and forth between the two servers so i know the ports are open and data is flowwing but nothing shows up in the EventLog Analyzer server.
 
What is the next step? Is there some sort of setting/configuration i have left out or missed somewhere?
 
ALSO:
One interesting thing that happens everytime i try to install the agent thru the EventLogAnalyzer web interface i get this error happening
 
To resolves the issue above i must restart...just werid how trying to install an Agent causes this to happen.

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