EventLog does not collect log from network devices

EventLog does not collect log from network devices

Hi all

I just started to work with EvenLog Analyzer and everything work fine,but I can't log anything from my Juniper switch.I configure my switch to send its logs to my server and the switch has been added to my server and with the syslog viewer I can get syslog messages from the switch but EventLog does not collect any log.
I had same problem with my CentOS machine and after a while EventLog starts to collect logs so I wait about half a day and still nothing from my switch.
how can I fix my problem?

thanks

regards
Siavash









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