EventLog Analyzer No Longer Collecting Events

EventLog Analyzer No Longer Collecting Events

Has anyone experienced this same issue? There are no other details provided from the SIEM other than 'Internal Error'. This just randomly started happening a week ago and bombards our email account with 400 emails a day saying logs cannot be collected.

We currently have build 12150, however we have the service packs for higher, but when I install, it gets to 99% and says there was an error installing the SP and uninstalls it. We've uploaded our logs from ELA and Log360 to ME personnel, but was going to see if anyone else is or has experienced this issue?
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