Custom Statuses for the Tasks module in ServiceDesk Plus Cloud
Hello Team,
Currently, Task Statuses are governed by the Statuses in the Requests module. In other words, all the statuses we configure in Requests appear in Tasks.
This causes several statuses to appear in the Task templates that we do not need.
Is it possible for the Tasks module to have its own Statuses?
This way, the Task statuses associated with the Projects module would not be affected by the Request statuses.
Or what alternative solution is there so that only the statuses we want appear in the Project Tasks form?
Regards,
Rafael Vega