Hi,

We're using build 11101. I am admin for the current IT Helpdesk instance. We're setting up a Facilities Helpdesk instance which is in Pre-Production.

I'm trying to change the owner of the Facilities Site to another admin but I'm getting the error message:

"Removing the service desk owner is not allowed"

I imported users into it so that I could make another technician an admin and hopefully be allowed the change the site owner to this new admin but as we haven't yet purchased the licences for the new instance I get the error:

"Your license type does not allow you to add more than 1 technician."

i don't really want to buy the licences until the site is ready for the technicians and requesters to use.

Is there a way around this? I didn't think I'd have so much trouble changing a site owner.

Thanks in advance,

Dave