Hi All,

Possible cheeky query for the customers that have/started to implement ESM in their company.

Any one have a basic template to kick off planning sessions with each departments?

If so what kind of questions did you ask?   I know what I need to plan from the technical configuration, but just wondered if anyone had a tried and tested plan for approaching and gathering the required information about services/ways of working etc for each department coming on to ESM.

Many thanks,

Lisa