Errors while scanning, no data or error reported in interfac
Hi,
We're having some trouble scanning (manual, network or AD) with certain machines. No data about the machines is reported other than their Operating System, and the last scan success/failure status is never updated for the machine.
The following is a cutting from serverout.log which seems to show an exception being raised in the scanning code, but I can't figure out exactly where :)
Thanks,
Brett
We're having some trouble scanning (manual, network or AD) with certain machines. No data about the machines is reported other than their Operating System, and the last scan success/failure status is never updated for the machine.
The following is a cutting from serverout.log which seems to show an exception being raised in the scanning code, but I can't figure out exactly where :)
[15:22:01:515]|[10-03-2007]|[com.adventnet.servicedesk.asset.action.WSAction]|[INFO]|[30]|: Form passed is : com.adventnet.servicedesk.asset.form.WSForm@123279c|
[15:22:01:515]|[10-03-2007]|[com.adventnet.servicedesk.asset.action.WSAction]|[INFO]|[30]|: Workstation id as parameter : 10216|
[15:22:01:515]|[10-03-2007]|[com.adventnet.servicedesk.asset.action.WSAction]|[INFO]|[30]|: Workstation Id for scanning : 10216|
[15:22:01:515]|[10-03-2007]|[com.adventnet.servicedesk.asset.action.WSAction]|[INFO]|[30]|: Going to scan WS.|
[15:22:01:515]|[10-03-2007]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[INFO]|[30]|: Going to fetch existing data for WS Id : 10216|
[15:22:01:515]|[10-03-2007]|[com.adventnet.servicedesk.security.Encoder]|[INFO]|[30]|: Deconvertor called.|
[15:22:01:515]|[10-03-2007]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[INFO]|[30]|: Command String formed is ping -n 3 -w 5000 kin-leslie-w.korecgroup.com |
[15:22:03:703]|[10-03-2007]|[com.adventnet.servicedesk.asset.discovery.IpUtil]|[INFO]|[30]|: Normal PING failed for the workstation : kin-leslie-w.korecgroup.com. Result of ping : true.|
[15:22:03:703]|[10-03-2007]|[com.adventnet.servicedesk.asset.discovery.NodeDiscovery]|[INFO]|[30]|: Going to fetch workstation info using native impl for the workstatin : kin-leslie-w.korecgroup.com.|
[15:22:03:703]|[10-03-2007]|[com.adventnet.servicedesk.asset.util.WorkStationDiscoverUtil]|[INFO]|[30]|: Log message from Agent : kin-leslie-w.korecgroup.com - H/W Scanning in Start. [Build: 4108] (0x0) |
[15:22:03:703]|[10-03-2007]|[com.adventnet.servicedesk.asset.util.WorkStationDiscoverUtil]|[INFO]|[30]|: Log message from Agent : kin-leslie-w.korecgroup.com - COM Security Initialization (0x80010119) |
[15:22:06:984]|[10-03-2007]|[com.adventnet.servicedesk.asset.util.WorkStationDiscoverUtil]|[INFO]|[30]|: Log message from Agent : kin-leslie-w.korecgroup.com - After ConnectToServer I. (0x800706ba) |
[15:22:06:984]|[10-03-2007]|[com.adventnet.servicedesk.asset.util.WorkStationDiscoverUtil]|[INFO]|[30]|: Log message from Agent : kin-leslie-w.korecgroup.com - Connection Falied. (0x800706ba) |
[15:22:06:984]|[10-03-2007]|[com.adventnet.servicedesk.asset.util.DiscoveryUtil]|[INFO]|[30]|: Discover node called for node : kin-leslie-w.korecgroup.com|
[15:22:06:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: isTelnet2222222 false|
[15:22:06:984]|[10-03-2007]|[com.adventnet.servicedesk.asset.discovery.TelnetHandler]|[INFO]|[30]|: Opening CLI Session to kin-leslie-w.korecgroup.com|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: cliSession in closeCLISession Thread[Thread-378,5,jboss]|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: cliSession closed|
[15:22:27:984]|[10-03-2007]|[com.adventnet.servicedesk.asset.discovery.TelnetHandler]|[INFO]|[30]|: Log message from TelnetHandler : kin-leslie-w.korecgroup.com : Exception @ setExactPromptAndConnect(...) - Unable to connect to Connection timed out: connect|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: com.adventnet.cli.transport.ConnectException: Unable to connect to Connection timed out: connect|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.cli.transport.ssh.SshTransportProviderImpl.handleSshVersion(SshTransportProviderImpl.java:160)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.cli.transport.ssh.SshTransportProviderImpl.open(SshTransportProviderImpl.java:71)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.cli.CLIResourceManager.getProviderInstance(CLIResourceManager.java:222)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.cli.CLIResourceManager.updateResourceManager(CLIResourceManager.java:152)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.cli.CLISession.open(CLISession.java:387)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.discovery.TelnetHandler.setExactPromptAndConnect(TelnetHandler.java:181)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.discovery.TelnetHandler.connectAndGetData(TelnetHandler.java:550)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.util.WorkStationDiscoverUtil.discoverWorkStation(WorkStationDiscoverUtil.java:160)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.util.DiscoveryUtil.discoverNode(DiscoveryUtil.java:470)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.discoverNode(NodeDiscovery.java:355)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.util.AssetUtil.discoverNode(AssetUtil.java:2410)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.util.AssetUtil.scanWorkstation(AssetUtil.java:1290)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.action.WSAction.handleScan(WSAction.java:92)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.action.WSAction.execute(WSAction.java:75)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:66)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:100)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:194)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:535)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at java.lang.Thread.run(Unknown Source)|
[15:22:27:984]|[10-03-2007]|[com.adventnet.servicedesk.asset.discovery.NodeDiscovery]|[INFO]|[30]|: Exception occured while scanning workstations: kin-leslie-w.korecgroup.com|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: com.adventnet.servicedesk.ServiceDeskException: Unable to connect to Connection timed out: connect|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.discovery.TelnetHandler.setExactPromptAndConnect(TelnetHandler.java:258)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.discovery.TelnetHandler.connectAndGetData(TelnetHandler.java:550)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.util.WorkStationDiscoverUtil.discoverWorkStation(WorkStationDiscoverUtil.java:160)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.util.DiscoveryUtil.discoverNode(DiscoveryUtil.java:470)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.discoverNode(NodeDiscovery.java:355)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.util.AssetUtil.discoverNode(AssetUtil.java:2410)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.util.AssetUtil.scanWorkstation(AssetUtil.java:1290)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.action.WSAction.handleScan(WSAction.java:92)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.action.WSAction.execute(WSAction.java:75)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:66)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:100)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:194)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:535)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at java.lang.Thread.run(Unknown Source)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: Caused by: com.adventnet.cli.transport.ConnectException: Unable to connect to Connection timed out: connect|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.cli.transport.ssh.SshTransportProviderImpl.handleSshVersion(SshTransportProviderImpl.java:160)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.cli.transport.ssh.SshTransportProviderImpl.open(SshTransportProviderImpl.java:71)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.cli.CLIResourceManager.getProviderInstance(CLIResourceManager.java:222)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.cli.CLIResourceManager.updateResourceManager(CLIResourceManager.java:152)|
[15:22:27:984]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.cli.CLISession.open(CLISession.java:387)|
[15:22:28:000]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: at com.adventnet.servicedesk.asset.discovery.TelnetHandler.setExactPromptAndConnect(TelnetHandler.java:181)|
[15:22:28:000]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: ... 63 more|
[15:22:28:000]|[10-03-2007]|[com.adventnet.servicedesk.asset.action.WSAction]|[SEVERE]|[30]|: Problem while scanning workstation.|com.adventnet.servicedesk.ServiceDeskException
at com.adventnet.servicedesk.asset.util.WorkStationDiscoverUtil.discoverWorkStation(Native Method)
at com.adventnet.servicedesk.asset.util.DiscoveryUtil.discoverNode(DiscoveryUtil.java:342)
at com.adventnet.servicedesk.asset.discovery.NodeDiscovery.discoverNode(NodeDiscovery.java:260)
at com.adventnet.servicedesk.asset.util.AssetUtil.discoverNode(AssetUtil.java:2410)
at com.adventnet.servicedesk.asset.util.AssetUtil.scanWorkstation(AssetUtil.java:1290)
at com.adventnet.servicedesk.asset.action.WSAction.handleScan(WSAction.java:92)
at com.adventnet.servicedesk.asset.action.WSAction.execute(WSAction.java:75)
at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:66)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:100)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:194)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:535)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Unknown Source)
[15:22:28:000]|[10-03-2007]|[com.adventnet.servicedesk.asset.action.WSAction]|[SEVERE]|[30]|: Connection to RPC server in the workstation failed.|
[15:22:28:000]|[10-03-2007]|[com.adventnet.servicedesk.utils.ServiceDeskUtil]|[SEVERE]|[30]|: FAILURE :Connection to RPC server in the workstation failed.|
[15:22:28:000]|[10-03-2007]|[com.adventnet.servicedesk.asset.util.AssetUtil]|[INFO]|[30]|: Adding Audit History : <WritableDataObject>
<Tables>
[AuditFailureInfo, AuditHistory] </Tables>
<JoinsInDO>
</JoinsInDO>
<Operations>
<INSERT><AuditFailureInfo_PK AUDITID="UVH@10946819"/></INSERT>
<INSERT><AuditHistory_PK AUDITID="UVH@10946819"/></INSERT>
</Operations>
<Rows>
<AuditFailureInfo AUDITID="UVH@10946819" ERRORCODE="12007" />
<AuditHistory AUDITID="UVH@10946819" WORKSTATIONID="10216" AUDITTIME="1191421347968" AUDITSTATUS="FAILED" COMMENTS="Connection to RPC server in the workstation failed." />
</Rows>
</WritableDataObject>
|
[15:22:28:000]|[10-03-2007]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[30]|: Connection obtained for crawling the database <AppIndexingInfo CRID="132" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[15:22:28:000]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: ########################### Setting null|
[15:22:28:109]|[10-03-2007]|[com.adventnet.sqlone.search.dbcrawler.ejb.internal.DatabaseCrawler]|[INFO]|[30]|: Connection obtained for crawling the database <AppIndexingInfo CRID="132" APPLICATIONID="1" APPLICATIONNAME="ServiceDesk" APPDSNAME="default" MAXWORDSIZE="200" INDEXINGDELIMITERS=",:@-. (){}" ENABLEPARTIALSEARCH="true" ENABLEDYNAMICINDEXING="true" ENABLEINCREMENTALINDEXING="false" POPULATE_FK_REL="false" STATUS="0" />|
[15:22:28:109]|[10-03-2007]|[com.adventnet.servicedesk.asset.action.WSAction]|[SEVERE]|[30]|: Going to return on exception.|
[15:22:28:109]|[10-03-2007]|[SYSOUT]|[INFO]|[30]|: 22222222222|
Thanks,
Brett