Errors setting up USB Security in company

Errors setting up USB Security in company

Hello,

we are using DesktopCentral for over two months now and are very happy with software and patch deployment.

Now we want to use the usb security feature to do the following:
1. Block all devices except mouse on (most of) all clients.
2. Unblock specific devices for specific users.
3. Notify users when they attach a usb drive (unallowed).
4. Receive an email alert about the unallowed action.

I tried deploying the configurations on the clients and have encountered many problems...

1.) On my own client I set up a configuration to block everything but mouse, set it to apply every startup. After many reboots I a still able to attach USB drives - there are no other usb configuration which might allow it. There is only one, it gets deployed but doensn't do anything...

2.) On a notebook I was able to deploy the same configuration. Here the blocking works fine!
BUT: The user does not always get an notification when I enter a USB drive; I also do not get an email alert about the action I just did.
SOMEtimes after a reboot and logging in I see an notification about the DVD drive as blocked, but not the usb drives (they are blocked but not mentioned!).....

3.) I wanted to remove the restrictions on the notebook. So I entered the config (for blocking), saved it as draft (=no more actions) and added a new config to "revoke all restrictions". This did not work, even after many reboots! The devices are still blocked.
Then I saw in dcconfigaccess.log that the old config (which is saved as draft!) is still getting deployed every reboot! This should be impossible!
The I moved it to trash but still the config gets deployed! This should be totally impossible!
I deleted the config from trash - and....it still gets deployed every reboot! This should be super-mega-impossible....
The new config to revoke all restrictions newer worked either!
I finally got al least this thing to work by making again a new config and set all devices to "allow". THIS worked! But why didn revoking all restrictions NOT work?

I am very disappointed of the USB block feature right now, I don't know if I can trust the feature to work properly...

How are other experiences i ncompanies??

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