Hello

I have OpManager Essential build 11300

Netflow Plugin build 9870

NCM Plugin build 5970

Database: MS SQL Server 2008

The Backup utility from OpManager can not backup the databases of Netflow and deviceexpert.

The backup log shows

...

[05-28-2014]|[08:43:28:714]|[INFO] :
Please wait ! Backup DB started  .....

[05-28-2014]|[08:43:41:098]|[INFO] :
Please wait ! Netflow plug-in DB backup in progress .......
[05-28-2014]|[08:43:41:105]|[FINE] : Netflow backup execution command output : {output='Mysql_Mssql_BackUpConfig.bat' is not recognized as an internal or external command,
operable program or batch file., exitCode=1}
[05-28-2014]|[08:43:41:106]|[INFO] : Unable to take NetFlow plug-in DB backup.
[05-28-2014]|[08:43:41:116]|[INFO] :
Please wait ! NCM plug-in DB backup in progress .......
[05-28-2014]|[08:43:41:155]|[FINE] : NCM plug-in backup directory : C:\ManageEngine\OpManager\backup\temp1\ncm1
[05-28-2014]|[08:43:41:156]|[FINE] : NCM backup DB command to execute : cmd /c mysql_mssql_backup.bat "C:\ManageEngine\OpManager\backup\temp1\ncm1" > .\..\logs\BackupDB.log
[05-28-2014]|[08:43:41:163]|[FINE] : NCM backup execution command output : {output='mysql_mssql_backup.bat' is not recognized as an internal or external command,
operable program or batch file., exitCode=1}
[05-28-2014]|[08:43:41:163]|[INFO] : Unable to take NCM plug-in DB backup.
[05-28-2014]|[08:43:41:165]|[INFO] :
Creating zip file please wait .....

Any suggestion to fix it?

Regards

Orlando