Error with Backup

Error with Backup

Since migrating to 6006, our backups have failed. We are using BackUpData, and when running at the command prompt, the following is displayed.

D:\AdventNet\ME\ServiceDesk\bin>backupdata
Starting....
Active DB Server = mysql
Database connectionProp : useUnicode=true
characterEncoding=UTF-8

Database not started. Starting .........
15-Jun-2007 13:38:14 com.adventnet.db.adapter.DBInitializer startDBServer
INFO: Command to start DB server [cmd, /c, "..\bin\startDB.bat", 33366]
070615 13:38:15 [Warning] Changed limits: max_open_files: 2048 max_connections:
100 table_cache: 969
15-Jun-2007 13:38:16 com.adventnet.servicedesk.server.utils.SDDataManager <init>

INFO: rootDir :: ..
15-Jun-2007 13:38:16 com.adventnet.servicedesk.server.utils.SDDataManager <init>

INFO: netutilsData :: {RELEASE={version=6.0.0}, BUILD={number=6006}}
15-Jun-2007 13:38:16 com.adventnet.servicedesk.server.utils.SDDataManager <init>

INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=AdventNet Manage
Engine ServiceDesk Plus}, ADMANAGER={name=ADManager}}
tableNames = 683
Going to take full backup with file attachments
deleting duplicate entries in WordMap table : 0


Please wait ! backup in Progress...................
0-----------------------50------------------------100(%)
=====java.io.IOException: No such file or directory
at java.io.FileOutputStream.writeBytes(Native Method)
at java.io.FileOutputStream.write(Unknown Source)
at sun.nio.cs.StreamEncoder$CharsetSE.writeBytes(Unknown Source)
at sun.nio.cs.StreamEncoder$CharsetSE.implWrite(Unknown Source)
at sun.nio.cs.StreamEncoder.write(Unknown Source)
at java.io.OutputStreamWriter.write(Unknown Source)
at java.io.BufferedWriter.flushBuffer(Unknown Source)
at java.io.BufferedWriter.close(Unknown Source)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:626)

at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:18
5)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:72)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:896)


stopping DB Server >>>>> true
15-Jun-2007 13:38:29 com.adventnet.db.adapter.DBInitializer stopDBServer
INFO: Command to stop DB server [cmd, /c, ..\bin\stopDB.bat, 33366, root]
java.io.IOException: No such file or directory
at java.io.FileOutputStream.writeBytes(Native Method)
at java.io.FileOutputStream.write(Unknown Source)
at sun.nio.cs.StreamEncoder$CharsetSE.writeBytes(Unknown Source)
at sun.nio.cs.StreamEncoder$CharsetSE.implWrite(Unknown Source)
at sun.nio.cs.StreamEncoder.write(Unknown Source)
at java.io.OutputStreamWriter.write(Unknown Source)
at java.io.BufferedWriter.flushBuffer(Unknown Source)
at java.io.BufferedWriter.close(Unknown Source)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:626)

at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:18
5)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:72)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:896)

D:\AdventNet\ME\ServiceDesk\bin>


Please advise, many thanks

Tim Stretton






































































                    New to ADSelfService Plus?