Error with automatic emailling/notification, after upgrade to Service Desk Plus Version 8007
After upgrading to
Version 8007, the automtic emailing system doesnt work. All inbound emails come in as normal, but all automatic notifications have stopped working. If you try and forward or reply to request all you get in the subject field are the fields to be sent not the actual data. ie "[Fwd: ##$RequestId## : $Title]" instead of the proper details. If you then carry on to process the email it does actually send the email, so the SMTP mail is working ok.
Any ideas
New to ADSelfService Plus?