Error While Sending Notifications
At the moment we have gone semi live with our system. When we send a notification from within a request, we get the popup box saying
Send notification Failed.
When I check the system log, it says this ( under support tab)
Exception while trying to send notification for Request ID : 163 Mail sending failed.
I have my mail server settings setup correctly, and notifications outside are disabled except in regards to technician alerts.
I am trying to select "Reply" in the actual request ID itself and then when I hit send it says it failed.
Is there a usual reason this happens
When I check the system log, it says this ( under support tab)
Exception while trying to send notification for Request ID : 163 Mail sending failed.
I have my mail server settings setup correctly, and notifications outside are disabled except in regards to technician alerts.
I am trying to select "Reply" in the actual request ID itself and then when I hit send it says it failed.
Is there a usual reason this happens