Error when using password reset without remembering the old one

Error when using password reset without remembering the old one

Hi,
After setting up ADSelfService Plus I'm running into the following error:
If I log in with a test account and just reset the password there is no issue, but if I try and use the feature to reset a password without knowing the old one, I just get an error saying that the reset has been rejected.

I'm pretty sure it was working a couple of days ago, but after adding a license file yesterday it haven't been working. I'm not sure if those two events are correlating?

                New to ADSelfService Plus?