Hello,

We are trying to upgrade our ManageEngine ServiceDesk Plus On-Premises instance from build 15200 to build 16100. However, when we attempt to install the service pack using Update Manager, the following error appears:

“The file may be corrupted or check for the available disk space.”

We have checked the available disk space and confirmed that there is sufficient space. We have also checked the downloaded file, and it appears to be intact.

Could you please advise what might be causing this error and how we can resolve it?

Thank you for your assistance.