error when updating
I want to test the upgrade from 7000 by taking a copy of the Service Desk Plus including Mysql database.
I installed servicepack AdventNet_ManageEngine_ServiceDesk_Plus_7_0_0_SP-0_22_1.ppm.
When I run run.bat here is the error I get, I would appreciate it if anyone could shed some light on the issue for me as it is starting to cause me some pain. The logs do not provide any useful information.
I installed servicepack AdventNet_ManageEngine_ServiceDesk_Plus_7_0_0_SP-0_22_1.ppm.
When I run run.bat here is the error I get, I would appreciate it if anyone could shed some light on the issue for me as it is starting to cause me some pain. The logs do not provide any useful information.
Thank you
C:\AdventNet\ME\ServiceDesk\bin>run.bat
===============================================================================
.
JBoss Bootstrap Environment
.
JBOSS_HOME: C:\AdventNet\ME\ServiceDesk\bin\\..
.
JAVA: .\..\jre\bin\java
.
JAVA_OPTS: -Dprogram.name=run.bat -Djboss.server.type=com.adventnet.j2ee.depl
oyment.system.AdventNetServerImpl -Djboss.boot.library.list=log4j-boot.jar,jboss
-common.jar,jboss-system.jar,AdventNetDeploymentSystem.jar,commons-logging.jar -
Dsdp.java.gc=false -Xms128m -Xmx512m -Ddb.home=.\..\mysql -Dorg.jboss.logging.Lo
g4jService.catchSystemOut=false -Dorg.jboss.logging.Log4jService.catchSystemErr=
false -Djava.util.logging.manager=com.adventnet.logging.LogManager -Djava.util.l
ogging.config.file="C:\AdventNet\ME\ServiceDesk\bin\\..\server\default\conf\logg
ing.xml" -Djava.util.logging.config.class=com.adventnet.logging.LoggingScanner -
Dlog.dir="C:\AdventNet\ME\ServiceDesk\bin\\..\server\default" -Djava.library.pat
h="C:\AdventNet\ME\ServiceDesk\bin\\..\lib\native;C:\AdventNet\ME\ServiceDesk\bi
n\\..\lib;C:\AdventNet\ME\ServiceDesk\bin\\..\bin" -Dtier-type=BE -Dtier-id=BE1
-Dfile.encoding=utf8 -Duser.language=en -Duser.region=US -Dstart.type=command
.
CLASSPATH: .\..\jre\lib\tools.jar;C:\AdventNet\ME\ServiceDesk\bin\\run.jar;C:\
AdventNet\ME\ServiceDesk\bin\\..\lib\AdventNetLogging.jar;C:\AdventNet\ME\Servic
eDesk\bin\\..\lib\AdventNetNPrevalent.jar;C:\AdventNet\ME\ServiceDesk\bin\\..\li
b;
.
===============================================================================
.
No se encuentra C:\AdventNet\ME\ServiceDesk\bin\jndi.properties
Server is starting. This may take a minute ...
This copy is licensed to ......
ServerContainer [CREATED]
AdventNetCC [CREATED]
SQLOne Search [CREATED]
AdventNetServiceDesk [FAILED]
ServerContainer [STARTED]
AdventNetCC [STARTED]
SQLOne Search [STARTED]
Server Started.
Please connect your client at http://localhost:443