Error when importing users from csv file

Error when importing users from csv file

Hi,

When i try to import a list of users (11) from a csv file i get the following error:

Apache Tomcat/5.0.28 - Error report

HTTP Status 500 -


type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Array index out of range: 36
	org.apache.struts.action.RequestProcessor.processException(RequestProcessor.java:545)
	org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:486)
	org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
	org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
	com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:90)
	com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:112)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)

root cause

java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 36
	java.util.Vector.get(Unknown Source)
	com.adventnet.servicedesk.admin.util.CSVUtil.importDataFromCSV(CSVUtil.java:221)
	com.adventnet.servicedesk.setup.action.ConfirmImportAction.execute(ConfirmImportAction.java:54)
	org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484)
	org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274)
	org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482)
	org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
	com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:90)
	com.adventnet.authentication.ContextChangeDetector.doFilter(ContextChangeDetector.java:112)
	org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)

note The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.


Apache Tomcat/5.0.28


I have attached a support file to help with the analysis.

BR
Thomas








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