error when editing request details - Exception while updating Workoder.null
After the update to 9.7 build 9105 our technicians are getting the following error from their android phones app when trying to put requests on hold.
Error when editing request details - Exception while updating Workorder.null
They are able to put tickets on hold if they go back to their desk and log in using a browser on the web interface but this is not ideal.
We have tried changing their permissions etc. nothing seems to work. Any ideas?