Error when connecting to store.

Error when connecting to store.

O erro ocorre apenas com e-mails fora da minha organização.
I have this erro only when send e-mails to out of domain organization
My domain is davita.com. When i try to gmail.com davita.com.br and others i have this error


System Log Message:
Error when connecting to store.
Module:MAIL_FETCHING
Sub Module:-
Type:Error
Action:
Occurred at:Sep 22, 2023 12:32 PM
Probable cause:
Error while connecting to mail store: javax.mail.MessagingException: Connect failed; nested exception is: java.net.SocketTimeoutException: Read timed out
Performed by:System

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