Hi Support Team,

I am using ManageEngine ServiceDesk Plus version 8.1.0 build 8123 and I am trying to connect via REST API to get a list of all requests and their details. I have tried all solutions found in this forum but I always get this response:

1. <operation name="GET_REQUESTS">
2. <result>
3. <status>Failed</status>
4. <message>Error when performing - GET_REQUESTS - java.lang.Long</message>
5. </result>
6. </operation>

These are my parameters:

I have also tried using this URL where the INPUT_DATA is URL encoded:

http://<server>/sdpapi/request/?OPERATION_NAME=GET_REQUESTS&TECHNICIAN_KEY=<key>&INPUT_DATA=<Details><parameter><name>from</name><value>0</value></parameter><parameter><name>limit</name><value>25</value</parameter><parameter><name>filterby</name><value>All_Requests</value></parameter></Details>

Does my current version support GET_REQUESTS? Or am I missing something?