Hello,

 Whenever I attempt to upgrade ServiceDesk from 9414, I receive the attached error:

                “One or More Status notifications’ subject and content are empty.  Please find those status names in updatemgrlog0.txt, update the same in Admin Configuration and restart migration.”

I am unable to locate the status names in the attached updatemgrlog0.txt, and it is unclear what my next steps are.

Any assistance is appreciated.

 Thank you,

Joe