Error upgrading from 10014 to 10.5 - Class not found

Error upgrading from 10014 to 10.5 - Class not found

Hi,

I'm trying to upgrade SDP from 10.0 10015 to 10.5 using the .ppm file  https://www.manageengine.com/products/service-desk/91677414/ManageEngine_ServiceDesk_Plus_10_0_0_SP-1_0_0_Windows.ppm

The error seems to be a non existing class.

I'll attach the updatemgrlog0