Error Update from 13000 to 14205
Apr 20, 2025 6:48:56 PM [com.adventnet.servicedesk.updatemgr.util.SDPostProcessor] [INFO] : Problem during installation of patch {0}org.json.JSONException: Unterminated string at 1000 [character 1001 line 1]
at org.json.JSONTokener.syntaxError(JSONTokener.java:507)
at org.json.JSONTokener.nextString(JSONTokener.java:320)
at org.json.JSONTokener.nextValue(JSONTokener.java:428)
at org.json.JSONObject.<init>(JSONObject.java:252)
at org.json.JSONTokener.nextValue(JSONTokener.java:431)
at org.json.JSONArray.<init>(JSONArray.java:125)
at org.json.JSONArray.<init>(JSONArray.java:162)
at com.adventnet.servicedesk.updatemgr.util.SDPostProcessorUtil.updateEventNotificationRecords(SDPostProcessorUtil.java:17846)
at com.adventnet.servicedesk.updatemgr.util.SDPostProcessor.postInvokeMethods(SDPostProcessor.java:292)
at com.adventnet.servicedesk.updatemgr.util.SDPostProcessor.postInstallPatch(SDPostProcessor.java:166)
at com.adventnet.servicedesk.updatemgr.util.SDPostProcessor.installPatch(SDPostProcessor.java:94)
at com.adventnet.persistence.DefaultPostProcessor.install(DefaultPostProcessor.java:1469)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.adventnet.tools.update.installer.Unzipper.contextPostInstallation(Unzipper.java:1699)
at com.adventnet.tools.update.installer.Unzipper.invokePostInstallationClasses(Unzipper.java:1482)
at com.adventnet.tools.update.installer.ApplyPatch.installPatch(ApplyPatch.java:480)
at com.adventnet.tools.update.installer.ApplyPatch.run(ApplyPatch.java:260)
at java.lang.Thread.run(Thread.java:748)
I downloaded the file several times from this like
.but it is stuck at 60% during the upgrade failed