Error starting Manage Engine Service Desk Plus
Hi,
I'm have installed Manageengine Service desk plus 10.5.13. the installation finished with success under root directory/Manageengine/ServiceDesk
when o tried to run ./run.sh it throw the below
[root@itca bin]# sh run.sh
JAVA_HOME : /root/ManageEngine/ServiceDesk/jre
SERVER_HOME : /root/ManageEngine/ServiceDesk
DATE : Sat Sep 14 03:20:47 CEST 2019
Error occurred during initialization of VM
java/lang/NoClassDefFoundError: java/lang/Object
No error logs in the logs directory. please help
My running OS is CENTOS 7 and 16Gb RAM.