Error : No response received from workstation. Probably the workstation might be switched off or does not exist.
I am getting this error when doing a WMI scan:
Error : No response received from workstation. Probably the workstation might be switched off or does not exist.
Has any encountered this error?
Here are the actions I did to ensure access to the scanned workstation:
Here are the actions I did to ensure access to the scanned workstation:
- verified the correct credentials under Credentials Library - credential is correct.
- ping workstation via ip address - all good
- ping workstation via hostname - all good
- added the workstation IP address on CMDB > Workstation > Edit Workstation > Network adapter details
After doing all these, still getting the error.
Workstation Details:
- workstation being scanned is the same device where SDP MSP is hosted
- workstation CI was created via Purchase / PO
SDP Details:
- Version: SDP MSP version 9 build 9308
- DB: PostgreSQL
Topic Participants
Charles Palma
Jayashree Gowrisankar
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