Error MAIL_FETCHING: Error when processing mail
Good afternoon.
After upgrade to version SD 7019, has stop with error (Error MAIL_FETCHING: Error when processing mail) periodically mail reception in SD. The request to help to solve this problem as it is very important!
In broad gulls produces such error:
<Operations>
</Operations>
<Rows>
<ErrorLog ERRORLOGID="23652" OCCURREDTIME="1220511289432" MESSAGE="Error when processing mail" ERRORMODULE="MAIL_FETCHING" PROBABLECAUSE="Error processing email with subjectOfMail : РїС_Р_С_С_ Р_Р�С'С_ РїС_Р�Р_Р� Р_Р� С_Р�Р+Р_С'С_ С_ Р_Р�Р_Р_Р�С'Р�Р_Рё Р_Р_Рч Р_С_С'С_Р_Р_С_РєР_Р№ Р_.Р'. Рё РїР_Р_ Р+С_С:Р_Р�Р>С'РчС_Р� Р'Р_Р>С_С"С_Р_Р_ РЎ.РЇ and messageid : <EBEA97B0A067304B82A1E2CAD139FEB4046E0D5E@iron.home.COM>. SO STOPPING THE THREAD" />
</Rows>
</WritableDataObject>
|
[10:13:20:064]|[09-04-2008]|[com.adventnet.servicedesk.setup.action.ErrorLogDetailsAction]|[INFO]|[48]|: Form details before returning : ErrorLog Id : 23652, Error Message : Error when processing mail, Module : MAIL_FETCHING, Occurred At : Thu Sep 04 09:54:49 EEST 2008, Probable Cause : Error processing email with subjectOfMail : РїС_Р_С_С_ Р_Р�С'С_ РїС_Р�Р_Р� Р_Р� С_Р�Р+Р_С'С_ С_ Р_Р�Р_Р_Р�С'Р�Р_Рё Р_Р_Рч Р_С_С'С_Р_Р_С_РєР_Р№ Р_.Р'. Рё РїР_Р_ Р+С_С:Р_Р�Р>С'РчС_Р� Р'Р_Р>С_С"С_Р_Р_ РЎ.РЇ and messageid : <EBEA97B0A067304B82A1E2CAD139FEB4046E0D5E@iron.home.COM>. SO STOPPING THE THREAD, Performed By : System|
[10:13:20:174]|[09-04-2008]|[com.adventnet.authentication.ContextChangeDetector]|[INFO]|[47]|: client switching from context : to context : /custom|
[10:13:20:174]|[09-04-2008]|[com.adventnet.authentication.util.AuthDBUtil]|[WARNING]|[47]|: DataAccessException occured while trying to fetch service name for context : /custom - No rows found for the table AaaService in this DataObject|
[10:13:20:174]|[09-04-2008]|[com.adventnet.authentication.util.AuthDBUtil]|[WARNING]|[47]|: service name obtained is null for context : /custom, using service System|
[10:13:20:830]|[09-04-2008]|[com.adventnet.servicedesk.helpdesk.action.SupportZipUtil]|[INFO]|[33]|: File path obtained while zipping : C:AdventNetMEServiceDeskserverdefaultlogserverout1.txt|
[10:13:25:393]|[09-04-2008]|[SYSOUT]|[INFO]|[21]|: The credential is Credential Object : [
After upgrade to version SD 7019, has stop with error (Error MAIL_FETCHING: Error when processing mail) periodically mail reception in SD. The request to help to solve this problem as it is very important!
In broad gulls produces such error:
<Operations>
</Operations>
<Rows>
<ErrorLog ERRORLOGID="23652" OCCURREDTIME="1220511289432" MESSAGE="Error when processing mail" ERRORMODULE="MAIL_FETCHING" PROBABLECAUSE="Error processing email with subjectOfMail : РїС_Р_С_С_ Р_Р�С'С_ РїС_Р�Р_Р� Р_Р� С_Р�Р+Р_С'С_ С_ Р_Р�Р_Р_Р�С'Р�Р_Рё Р_Р_Рч Р_С_С'С_Р_Р_С_РєР_Р№ Р_.Р'. Рё РїР_Р_ Р+С_С:Р_Р�Р>С'РчС_Р� Р'Р_Р>С_С"С_Р_Р_ РЎ.РЇ and messageid : <EBEA97B0A067304B82A1E2CAD139FEB4046E0D5E@iron.home.COM>. SO STOPPING THE THREAD" />
</Rows>
</WritableDataObject>
|
[10:13:20:064]|[09-04-2008]|[com.adventnet.servicedesk.setup.action.ErrorLogDetailsAction]|[INFO]|[48]|: Form details before returning : ErrorLog Id : 23652, Error Message : Error when processing mail, Module : MAIL_FETCHING, Occurred At : Thu Sep 04 09:54:49 EEST 2008, Probable Cause : Error processing email with subjectOfMail : РїС_Р_С_С_ Р_Р�С'С_ РїС_Р�Р_Р� Р_Р� С_Р�Р+Р_С'С_ С_ Р_Р�Р_Р_Р�С'Р�Р_Рё Р_Р_Рч Р_С_С'С_Р_Р_С_РєР_Р№ Р_.Р'. Рё РїР_Р_ Р+С_С:Р_Р�Р>С'РчС_Р� Р'Р_Р>С_С"С_Р_Р_ РЎ.РЇ and messageid : <EBEA97B0A067304B82A1E2CAD139FEB4046E0D5E@iron.home.COM>. SO STOPPING THE THREAD, Performed By : System|
[10:13:20:174]|[09-04-2008]|[com.adventnet.authentication.ContextChangeDetector]|[INFO]|[47]|: client switching from context : to context : /custom|
[10:13:20:174]|[09-04-2008]|[com.adventnet.authentication.util.AuthDBUtil]|[WARNING]|[47]|: DataAccessException occured while trying to fetch service name for context : /custom - No rows found for the table AaaService in this DataObject|
[10:13:20:174]|[09-04-2008]|[com.adventnet.authentication.util.AuthDBUtil]|[WARNING]|[47]|: service name obtained is null for context : /custom, using service System|
[10:13:20:830]|[09-04-2008]|[com.adventnet.servicedesk.helpdesk.action.SupportZipUtil]|[INFO]|[33]|: File path obtained while zipping : C:AdventNetMEServiceDeskserverdefaultlogserverout1.txt|
[10:13:25:393]|[09-04-2008]|[SYSOUT]|[INFO]|[21]|: The credential is Credential Object : [