Error: Issue in getting project list form JIRA, please check the JIRA configuration!!

Error: Issue in getting project list form JIRA, please check the JIRA configuration!!

Hi,
I want to integrate SDP to JIRA issue tracker. I read this document and do it:

But when I click on custom menu, open a pop-up page and show me this error:
  1. Error: Issue in getting project list form JIRA, please check the JIRA configuration!!

I set admin credential for JIRA in SDP. I don't know to solve this problem. I attached my configuration. What should I do?

My SDP: v11.1.37
DB: MS SQL server

Thanks for helping

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