error in requester details
I have had all my requesters enter their numbers in the "my detail" area
and noticed that when they enter the landline and the mobile, when a technician looks at a request the requesters name details down the bottom list the mobile and not the landline
If under "requester details" you click on the name, you get both numbers but not on the default request view
Is there a way so that if they enter both numbers that the landline will show up and or both, instead of just the mobile
and noticed that when they enter the landline and the mobile, when a technician looks at a request the requesters name details down the bottom list the mobile and not the landline
If under "requester details" you click on the name, you get both numbers but not on the default request view
Is there a way so that if they enter both numbers that the landline will show up and or both, instead of just the mobile
Topic Participants
scotthiggins
ankit
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