type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

javax.servlet.ServletException: Servlet execution threw an exception com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:162) org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:174) org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) 

root cause

java.lang.IllegalAccessError: tried to access method jxl.write.biff.WritableFontRecord.setStruckout(Z)V from class net.sf.jasperreports.engine.export.JExcelApiExporter net.sf.jasperreports.engine.export.JExcelApiExporter.getLoadedFont(JExcelApiExporter.java:1188) net.sf.jasperreports.engine.export.JExcelApiExporter.addBlankCell(JExcelApiExporter.java:311) net.sf.jasperreports.engine.export.JRXlsAbstractExporter.exportPage(JRXlsAbstractExporter.java:563) net.sf.jasperreports.engine.export.JRXlsAbstractExporter.exportReportToStream(JRXlsAbstractExporter.java:426) net.sf.jasperreports.engine.export.JRXlsAbstractExporter.exportReport(JRXlsAbstractExporter.java:217) com.adventnet.servicedesk.reports.utils.CoreReportDesigner.generateTabularReportPreview(CoreReportDesigner.java:5027) com.adventnet.servicedesk.reports.action.ReportRequestHandler.export(ReportRequestHandler.java:636) com.adventnet.servicedesk.reports.action.CustomReportHandler.export(CustomReportHandler.java:241) com.adventnet.servicedesk.reports.action.ReportRequestHandler.handleRequest(ReportRequestHandler.java:1777) com.adventnet.servicedesk.reports.action.CustomReportHandler.handleRequest(CustomReportHandler.java:175) com.adventnet.servicedesk.reports.action.ReportHandler.execute(ReportHandler.java:59) org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) javax.servlet.http.HttpServlet.service(HttpServlet.java:697) javax.servlet.http.HttpServlet.service(HttpServlet.java:810) com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:162) org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:174) org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75)