Error in Android APP

Error in Android APP

I have an error with the Android APP for ServiceDesk plus.

This error occurs when I try to place an attachment to any ticket, this error say: ERROR: Technician key in the request is invalid. Unable to authenticate.

Please, I need your help for solve this inconvenient


I use the andrid APP version 4.6; and my server is 9.3 Build 9335


Thanks and regards:

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