Starting....
Aug 13, 2013 8:37:03 AM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: rootDir :: ..
Aug 13, 2013 8:37:03 AM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: netutilsData :: {RELEASE={version=8.0.0}, BUILD={number=8027}}
Aug 13, 2013 8:37:03 AM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine Ser
viceDesk Plus}, ADMANAGER={name=ADManager}}
Active DB Server = mysql
Database connectionProp : useUnicode=true
characterEncoding=UTF-8
Database started
*************************************************************
Number of tables found : 991
-------------------------------------------------------------
Build number : 8027
-------------------------------------------------------------
backup_info.xml : true
-------------------------------------------------------------
Ignored Table List
-------------------------------------------------------------
AaaAccSessionAudit
AaaAccHttpSession
AaaAccSessionProp
AaaAccSession
AuditRecord
OperationAuditRecord
AuditResultProperty
AuditResourceProp
AuditOperProperty
RecentItems
-------------------------------------------------------------
Going to take full backup with file attachments
-------------------------------------------------------------
deleting duplicate entries in WordMap table : 0
*************************************************************
Please wait ! backup in Progress...................
0-----------------------50------------------------100(%)
=======================java.sql.SQLException: Communication link failure: java.n
et.SocketException, underlying cause: Connection reset
** BEGIN NESTED EXCEPTION **
java.net.SocketException
MESSAGE: Connection reset
STACKTRACE:
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.mysql.jdbc.MysqlIO.readFully(MysqlIO.java:1313)
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1492)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
** END NESTED EXCEPTION **
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1635)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
java.io.IOException: Write error
at java.io.FileOutputStream.writeBytes(Native Method)
at java.io.FileOutputStream.write(Unknown Source)
at sun.nio.cs.StreamEncoder$CharsetSE.writeBytes(Unknown Source)
at sun.nio.cs.StreamEncoder$CharsetSE.implWrite(Unknown Source)
at sun.nio.cs.StreamEncoder.write(Unknown Source)
at java.io.OutputStreamWriter.write(Unknown Source)
at java.io.BufferedWriter.flushBuffer(Unknown Source)
at java.io.BufferedWriter.close(Unknown Source)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1069)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
java.sql.SQLException: Communication link failure: java.net.SocketException, und
erlying cause: Connection reset
** BEGIN NESTED EXCEPTION **
java.net.SocketException
MESSAGE: Connection reset
STACKTRACE:
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.mysql.jdbc.MysqlIO.readFully(MysqlIO.java:1313)
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1492)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
** END NESTED EXCEPTION **
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1635)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
stopping DB Server >>>>> false
java.sql.SQLException: Communication link failure: java.net.SocketException, und
erlying cause: Connection reset
** BEGIN NESTED EXCEPTION **
java.net.SocketException
MESSAGE: Connection reset
STACKTRACE:
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.mysql.jdbc.MysqlIO.readFully(MysqlIO.java:1313)
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1492)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
** END NESTED EXCEPTION **
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1635)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
C:\ManageEngine\ServiceDesk\bin>
C:\ManageEngine\ServiceDesk\bin>backUpData.bat
Starting....
Aug 13, 2013 8:37:03 AM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: rootDir :: ..
Aug 13, 2013 8:37:03 AM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: netutilsData :: {RELEASE={version=8.0.0}, BUILD={number=8027}}
Aug 13, 2013 8:37:03 AM com.adventnet.servicedesk.server.utils.SDDataManager <in
it>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine Ser
viceDesk Plus}, ADMANAGER={name=ADManager}}
Active DB Server = mysql
Database connectionProp : useUnicode=true
characterEncoding=UTF-8
Database started
*************************************************************
Number of tables found : 991
-------------------------------------------------------------
Build number : 8027
-------------------------------------------------------------
backup_info.xml : true
-------------------------------------------------------------
Ignored Table List
-------------------------------------------------------------
AaaAccSessionAudit
AaaAccHttpSession
AaaAccSessionProp
AaaAccSession
AuditRecord
OperationAuditRecord
AuditResultProperty
AuditResourceProp
AuditOperProperty
RecentItems
-------------------------------------------------------------
Going to take full backup with file attachments
-------------------------------------------------------------
deleting duplicate entries in WordMap table : 0
*************************************************************
Please wait ! backup in Progress...................
0-----------------------50------------------------100(%)
=======================java.sql.SQLException: Communication link failure: java.n
et.SocketException, underlying cause: Connection reset
** BEGIN NESTED EXCEPTION **
java.net.SocketException
MESSAGE: Connection reset
STACKTRACE:
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.mysql.jdbc.MysqlIO.readFully(MysqlIO.java:1313)
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1492)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
** END NESTED EXCEPTION **
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1635)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
java.io.IOException: Write error
at java.io.FileOutputStream.writeBytes(Native Method)
at java.io.FileOutputStream.write(Unknown Source)
at sun.nio.cs.StreamEncoder$CharsetSE.writeBytes(Unknown Source)
at sun.nio.cs.StreamEncoder$CharsetSE.implWrite(Unknown Source)
at sun.nio.cs.StreamEncoder.write(Unknown Source)
at java.io.OutputStreamWriter.write(Unknown Source)
at java.io.BufferedWriter.flushBuffer(Unknown Source)
at java.io.BufferedWriter.close(Unknown Source)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1069)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
java.sql.SQLException: Communication link failure: java.net.SocketException, und
erlying cause: Connection reset
** BEGIN NESTED EXCEPTION **
java.net.SocketException
MESSAGE: Connection reset
STACKTRACE:
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.mysql.jdbc.MysqlIO.readFully(MysqlIO.java:1313)
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1492)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
** END NESTED EXCEPTION **
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1635)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
stopping DB Server >>>>> false
java.sql.SQLException: Communication link failure: java.net.SocketException, und
erlying cause: Connection reset
** BEGIN NESTED EXCEPTION **
java.net.SocketException
MESSAGE: Connection reset
STACKTRACE:
java.net.SocketException: Connection reset
at java.net.SocketInputStream.read(Unknown Source)
at java.io.BufferedInputStream.fill(Unknown Source)
at java.io.BufferedInputStream.read1(Unknown Source)
at java.io.BufferedInputStream.read(Unknown Source)
at com.mysql.jdbc.MysqlIO.readFully(MysqlIO.java:1313)
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1492)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)
** END NESTED EXCEPTION **
at com.mysql.jdbc.MysqlIO.reuseAndReadPacket(MysqlIO.java:1635)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1851)
at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:1828)
at com.mysql.jdbc.MysqlIO.nextRow(MysqlIO.java:933)
at com.mysql.jdbc.MysqlIO.getResultSet(MysqlIO.java:297)
at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1247)
at com.mysql.jdbc.Connection.execSQL(Connection.java:2087)
at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:
1493)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:1013)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:767)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:34
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:94)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1782)