Error configuring mail server in SD7
Hello,
I would appreciate some help please. I have configured a completely new email account for Servicedesk 7 and checked that it works using outlook. (We are using Exchange 2003). On inputting the mail server settings in servicedesk I receive the following error message:
"FAILURE: Email settings saved successfully. But error occured while trying to check connection with mail server - Problem connecting to mailbox"
Thanks in advance
I would appreciate some help please. I have configured a completely new email account for Servicedesk 7 and checked that it works using outlook. (We are using Exchange 2003). On inputting the mail server settings in servicedesk I receive the following error message:
"FAILURE: Email settings saved successfully. But error occured while trying to check connection with mail server - Problem connecting to mailbox"
Thanks in advance