Error: "cannot be assigned to the selected technician as the technician is not associated to the site."
Hi,
We are suddenly getting this intermittent error:
Failure. Request ID(s) 1234 cannot be assigned to the selected technician as the technician is not associated to the site.
This happens sometimes on the same site with the same technician and the next day it is okay again.
Technicians currently have the same rights on all our supported sites:
and as I said the issue is intermitant. We have no operating hours plugged in and all sites have the same settings.
Please advise why this is concurring and what can be done to prevent it.
Many thanks
Chris
We are suddenly getting this intermittent error:
Failure. Request ID(s) 1234 cannot be assigned to the selected technician as the technician is not associated to the site.
This happens sometimes on the same site with the same technician and the next day it is okay again.
Technicians currently have the same rights on all our supported sites:
| Not associated to any site |
and as I said the issue is intermitant. We have no operating hours plugged in and all sites have the same settings.
Please advise why this is concurring and what can be done to prevent it.
Many thanks
Chris