ERP Sync with SCP using API

ERP Sync with SCP using API

Hi,
I have been creating a CSV file from a ERP system and Support Center has a scheduled import of those files.
included in the CSV are Accounts - Additional Fields.

We are renewing our license and would like to implement this integration further if possible using the API so i have a couple of questions to check if this is an option.
 
The ERP has an ID that is unique but SCP has the Account name as unique so this has been a problem when the name of an account in the ERP system is changed from XXX to YYY - the XXX stays is SCP and YYY gets created.
Is it possible to rename an account with the API ?
is it possible to get Accounts with Additional Fields with the API ?
is it possible to add/update account with additional field with the API ?


Best regards,
Valdi Hafdal
URL : http://www.vlink.is










[V-Support for SCP]

[V-Technician for SDP] 

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