SupportCenter Plus V1 API for the Request Sign off functionality will be deprecated in the 14900 release. Starting with the 14900 version, access to the V1 API will no longer be supported.
Following is the support policy of Supportcenter Plus :
- Please follow our Announcements on major EOL topic , API changes, feature releases periodically. Please sign up and follow our community to get periodic updates.
- Product support will be offered only for builds that are one year old. To continue receiving support, you will have to move to the latest version of Supportcenter Plus.
- Service packs released will be applicable only over the latest available build of Supportcenter Plus.
- Unpublished V3 API support is not available.
- Free users are not eligible for the upgrades and related support.
Regularly updating your software is a good practice, and we advise doing so at least twice a year to take advantage of the latest features and enhancements that can significantly benefit your business.
Please do the upgrade only in a test environment first and based on the result please do the upgrade on the Production environment. You can contact our support at support@supportcenterplus.com for any assistance.
Thanks for your continuous support
Santhosh
ManageEngine Supportcenter Plus Team