Enrollment error "Your Account has been restricted"

Enrollment error "Your Account has been restricted"

I have one user who is getting an error when enrolling "Your account has been restricted, please contact your administrator".  I checked the user is in the correct OU that should get the enrollment email and the user is not getting it.  I synced the domain settings and when running the un-enrollment report the user does not show up.  Please Advise.

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